Confera DEV
Public API v1 • Troubleshooting

Fix API Errors

If something breaks, this page tells you exactly what to check.

Common problems

  • Using the key in browser code (blocked by security best practices).
  • Conference is not live yet (API keys won’t work).
  • Plan has ended (keys automatically stop working).
  • Missing scopes (key can’t access that endpoint).
  • Module disabled (endpoint blocked even if scope exists).

401 Unauthorized

Your key is missing, invalid, revoked, or expired.

Fix
text
1) Confirm the request sends X-API-Key
2) Confirm you copied the full key (cat_...)
3) Create a new key if you lost the secret
4) Check if the key was revoked

403 Forbidden

The key is valid, but access is blocked by security rules.

Most common causes
text
- conference_inactive: conference not live
- plan_expired: plan ended
- insufficient_scope: missing permission
- module_disabled: module not enabled

503 Unavailable

Temporary outage or missing server configuration. Try again, or contact support.